Privacy Policy

We collect information you provide directly when you create an account, make a purchase, or contact us. This includes your name, email address, shipping address, and payment information. Payment details are processed securely by Stripe and are never stored on our servers. We also collect usage data automatically, including your IP address, browser type, pages visited, and interactions with our platform. This helps us improve our services and your shopping experience.

We use your information to: • Process and fulfill your orders • Manage your account and provide customer support • Send order updates and transactional notifications • Improve our platform, products, and services • Detect and prevent fraud or unauthorized access • Comply with legal obligations We will never sell your personal information to third parties.

We share your information only in the following circumstances: • With sellers to fulfill your orders (name, shipping address) • With Stripe for payment processing • With Auth0 for authentication services • With service providers who assist our operations under strict confidentiality • When required by law or to protect our legal rights

We implement industry-standard security measures to protect your personal information. All data transmission is encrypted using SSL/TLS. Authentication is handled through Auth0, a SOC 2 certified identity provider. Payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor.

You have the right to: • Access and review your personal information • Update or correct inaccurate data • Request deletion of your account and data • Opt out of marketing communications • Export your data in a portable format To exercise any of these rights, please contact us at privacy@erafiton.com.

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our platform.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of Erafiton after changes constitutes acceptance of the updated policy.